Protecting your online ordering information is very important at TEN ELVES. We use standard encryption technology (SSL-secure socket layer) that guarantees the safety and protection of your account information and order history.

We use your information to allow us to better service you in responding to your customer service requests.

We collect critical information from you when you register on the site, place an order, respond to a survey or communication such as an e-mail, or participate in other site promotions.

When ordering or registering, we may ask you for your name, date of birth, e-mail address, mailing address, phone number or other information.

We may also use cookies on our website. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

We neither sell nor share your information to outside companies or third parties. We may, however, release your information when we believe release is appropriate to comply with the law of the land, or are dictated by authorised government bodies.

We welcome your questions, comments, and concerns about privacy. Please send us an email at support@tenelves.com with your feedbacks or any other issue regarding privacy on the website.